How do I send my watch to you once I accept your offer?

When you accept our offer, we’ll email you fully-insured, pre-paid, 2-day FedEx shipping labels, along with instructions on how to pack your watch to send to us.

It is important that you pack your watch a certain way to be fully covered under insurance.

It is important that you pack your watch a certain way to be fully covered under insurance. This will require using two cardboard boxes.

  • Grab two sturdy boxes, one smaller that will fit inside the larger. You must double box your watch(es). This is a requirement to insure your watch.
  • Pack your watch and any boxes or accessories it came with into the smaller box and seal the box. This CANNOT be the original box the watch came in.
  • Pack the sealed smaller box into the larger box with bubble wrap and seal the larger box.
  • Tape the pre-addressed label to the larger, outermost box. Do not put anything on the box that would indicate that there is a watch or high value item inside.
  • Use clear packing tape to tape the box shut.

To schedule a FedEx pickup call 1.800.463.3669 or drop your package off at a staffed FedEx location. FedEx typically scans tracking upon receipt of the package so your tracking should update quickly. We suggest that you also get a receipt when dropping the watch off, this will be helpful if there are any issues.  Do not drop your package off at a drop box as insurance does not cover unstaffed drop-off facilities.

Please note - any non-OEM (Original Equipment Manufacturer) extras (including, but not limited to generic boxes, aftermarket straps, and third-party materials) will not increase the offer for your watch. They will also not be inventoried and will be disposed of upon arrival at our facility. It is our recommendation that you hold onto these items instead of sending them in with your watch.