How does shipping work?

For domestic customers, we offer free, insured shipping through UPS. For international customers, we use UPS Worldwide Express.

For domestic customers (United States), we offer free, insured shipping through UPS. Watches typically ship in 1 to 2 business days after your order is processed. We can ship your watch to any address, approved through Signifyd, you designate (outside of P.O. boxes and APO/FPO addresses). For instance, if you would like to ship your watch to a hotel as a opposed a residence, we need Signifyd’s approval first. Remember that all packages require an adult signature, so keep that in mind when choosing an address for shipment.

For international customers, we use UPS Worldwide Express. Shipping is free, but you are responsible for any customs charges, as well as any associated import tax, VAT, or duties. In order to maintain our strict business code, we cannot label an item as a gift or declare a lesser value than the purchase price paid to avoid these charges.

If for some reason, you refuse your shipment while it is in customs and we are charged import tax, VAT, or duties, etc. to retrieve the shipment, the amount that we pay will be deducted from your return.