What is the process to file a claim under the Extended Warranty Plan?

Extend makes it easy to file a claim either through their call center or online portal.

Extend makes it easy to file a claim either through their call center or online portal. Below are the steps to file for a repair:

1. You provide your contract ID, email address, or other identifying information
2. Extend entitles (validates) contract coverage.
• The plan is active
• The date is between the Effective & Expiration Dates
• The Customer will answer some Adjudication questions
• Extend will provide high-level troubleshooting steps, but are not designed to deny claims
3. You will be issued a shipping label via email to ship in your warrantied watch.
4. Once the product arrives, Crown & Caliber handles the repair and sends the fixed watch back to you.