Why can’t you hold my watch for pick-up at a UPS facility?

UPS has many different types of facilities to serve their customers. However, due to the high value of our shipments and our insurance requirements, our packages can only be held for pick-up at a UPS facility known as a “UPS Customer Center.” When considering picking up your watch at a UPS facility, please do your research to ensure that the UPS Center near you is a UPS Customer Center and not a store. We recommend confirming before making plans for pick-up. Unfortunately, there are not any exceptions to this.